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Chained to their desks: prisoners will staff call centre within Indian jail

For a man serving a life sentence for murder, Pradeep Deburma has a slightly unlikely dream: to work in a call centre like hundreds of thousands of other young ambitious Indians. Even more improbably, he has every chance of realising it while still behind bars.

Deburma, 24, is detained in a high-security prison near Hyderabad which is launching an innovative scheme to turn convicts into “outsourcing providers” for local firms and eventually, it is hoped, international clients.

The scheme is in its early stages, with prisoners being trained in basic data entry skills. Jail authorities hope that inmates will soon be just as likely to tap at a keyboard as dig vegetables, make carpets or stitch uniforms.

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